Privacy Policy

Privacy Policy

PRIVACY POLICY OF PUBLICUS, LDA

Effective Date: January 12, 2009.

The company PUBLICUS, Lda, with NUIT 400218889, located at Av. 24 de Junho No. 1852, Maputo, Mozambique, is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy describes how we collect, use, and protect your information.

Information Collected We may collect the following information about our customers:

  • Name
  • Email address
  • Phone number
  • Physical address
  • Payment information
  • Other relevant information necessary for providing our services

2. Use of Information We use the information we collect to:

  • Process and manage your requests
  • Improve our products and services
  • Communicate with you about accounts or transactions
  • Send promotional materials, when applicable
  • Comply with legal and regulatory obligations

3. Sharing of Information PUBLICUS, Lda will not sell or rent your personal information to third parties. We may share your information with third-party service providers who assist us in operating our business, provided that they agree to keep this information confidential.

4. Information Security We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Your Rights You have the right to access, correct, or delete your personal information at any time. To exercise these rights, please contact us using the information below.

6. Changes to the Privacy Policy We reserve the right to modify this Privacy Policy at any time. We will notify our customers of any significant changes via email or through notices on our website.

7. Contact For questions or requests related to this Privacy Policy, please contact us at the email: info@publicusrelations.com

Thank you for your trust in our company. Your privacy is very important to us.

CODE OF PROFESSIONAL ETHICS FOR PUBLICUS, LDA

The company PUBLICUS, Lda, dedicated to communication and public relations services, bases its activities on essential values: Communicational Excellence, Ethics & Sustainability, and Innovation & Commercial Focus. This Code of Ethics guides our actions, promoting an environment of integrity, respect, and responsibility.

1. Communicational Excellence

  • We are committed to providing high-quality communication services, continuously seeking improvement in all processes.
  • We value clarity and objectivity in our messages, ensuring that information is conveyed effectively and understandably to all audiences.

2. Ethics & Sustainability

  • We will always act with integrity and respect, maintaining high ethical standards in all our interactions.
  • We will promote sustainable business practices, taking into account the environmental and social impact of our actions.
  • We will protect the confidentiality of our clients’ and collaborators’ information, ensuring that sensitive data is handled with the utmost care and respect.

3. Innovation & Commercial Focus

  • We will foster a culture of innovation, constantly seeking new ideas and approaches that improve our services and meet client needs.
  • We will maintain a commercial focus that seeks not only results but also the building of lasting and trusting relationships with our clients and stakeholders.
  • We are committed to competing fairly, respecting intellectual property and avoiding unfair practices.

4. Respect and Inclusion

  • We will promote a respectful work environment where all voices are valued and diversity is celebrated.
  • We will encourage dialogue and collaboration among all employees and stakeholders, recognizing the importance of different perspectives.

5. Social Responsibility

  • We will act as responsible corporate citizens, supporting initiatives that promote community well-being and sustainability.
  • We will encourage employees to engage in social and environmental projects, reinforcing our commitment to social responsibility.

6. Quality and Professionalism

  • We are committed to ensuring that all employees receive training and continuously develop their skills, ensuring a high level of professionalism in our activities.
  • The quality of our services will always be our priority, aligning our clients’ expectations with the delivered results.

7. Effective Communication

  • We will always seek clear and objective communication with our clients and collaborators, avoiding ambiguity and promoting transparency in all our interactions. Top of Form

TERMS AND CONDITIONS OF SERVICES OF PUBLICUS, LDA

Effective Date: January 12, 2009
These Terms and Conditions (“Terms”) govern the provision of communication and public relations services offered by PUBLICUS, Lda, NUIT 400218889, located at Av. 24 de Junho No. 1852, Maputo, Mozambique. By using our services, your company agrees to comply with and be bound by these Terms. If you do not agree with these Terms, do not use our services.

1. Definitions

  • Services: Refers to all communication and public relations services offered by PUBLICUS, Lda.
  • Client: Refers to the individual or entity that contracts the services of PUBLICUS, Lda.

2. Acceptance of Terms

  • Acceptance of these Terms occurs when the Client contracts our services, either through a formal contract, an accepted proposal, or actual use of our services.

3. Purpose of Services

  • PUBLICUS, Lda provides a range of communication and public relations services, as described in specific proposals or service documents.
  • Services will be provided according to best practices and in accordance with the needs and expectations of the Client.

4. Client Obligations

  • The Client agrees to provide accurate and complete information necessary for the provision of services.
  • The Client is responsible for reviewing the content and materials related to the services provided and providing timely feedback.

5. Fees and Payments

  • Fees and payment methods will be described in the proposals or contracts agreed upon between PUBLICUS, Lda and the Client.
  • All payments must be made according to the stipulated deadlines, under penalty of incurring late fees, if applicable.

6. Intellectual Property

  • All intellectual property rights related to the services provided, including content, materials, and strategies developed, are owned by PUBLICUS, Lda, unless otherwise agreed in writing.
  • The Client is granted a limited license to use the delivered materials solely for the agreed purposes.

7. Confidentiality

  • Both parties agree to maintain the confidentiality of sensitive and confidential information exchanged during the execution of the services.
  • This confidentiality obligation does not apply to information that is publicly available, legally obtained from third parties, or disclosed with the consent of the involved party.

8. Limitation of Liability

  • PUBLICUS, Lda will not be liable for indirect, incidental, or consequential damages that may result from the use or inability to use the services.
 
  • PUBLICUS, Lda’s total liability concerning any claim will be limited to the amount paid by the Client for the services, to the extent permitted by applicable law.

9. Modifications to Terms

  • PUBLICUS, Lda reserves the right to modify these Terms at any time. Any changes will be communicated to the Client, who can choose to accept the new conditions or terminate the use of the services.

10. Acceptance of Terms

  • By contracting our services, the Client declares that they have read, understood, and accepted these Terms and Conditions.

11. Governing Law and Jurisdiction

  • These Terms will be governed by the laws of Mozambique. Any disputes arising from these Terms will be resolved in the competent courts of the city of Maputo.

Contact
For any questions related to these Terms and Conditions, please contact us via email at: info@publicusrelations.com

 

ANTI-CORRUPTION POLICY OF PUBLICUS, LDA

Effective Date: January 12, 2009.

PUBLICUS, Lda recognizes the importance of integrity and transparency in its operations and establishes this Anti-Corruption Policy to prevent, detect, and combat corrupt practices in all their forms. This policy

 

is essential to ensure the trust of our clients, employees, and partners.

1. Objective This policy aims to promote an ethical and corruption-free work environment by establishing clear guidelines regarding the behavior and responsibilities of all employees.

2. Definition of Corruption Corruption is understood as any act involving bribery, undue favoritism, extortion, or any practice that seeks to obtain advantages unlawfully by influencing business decisions.

3. Fundamental Principles

  • Integrity: All employees must act with honesty and transparency in their professional relationships.
  • Respect for Laws: Everyone must comply with applicable laws and regulations in Mozambique, as well as international standards prohibiting corruption.
  • Responsibility: Each employee is responsible for their actions and decisions and must report any suspicion of corrupt practices.

4. Prohibitions

  • It is strictly forbidden to offer, request, or accept any form of bribery, whether directly or through third parties
  • We will not accept donations, gifts, or any other form of benefit that may influence business decisions or compromise our integrity.

5. Reporting Irregularities

  • PUBLICUS, Lda will maintain confidential reporting channels to allow employees and third parties to report their suspicions of corruption or unethical behavior.
  • All reports received will be treated rigorously and confidentially, and retaliation against any individual who reports in good faith will not be tolerated.

6. Training and Awareness

  • All employees will undergo regular training on anti-corruption principles and the importance of maintaining high ethical standards.
  • Awareness of corruption and its prevention will be an integral part of our work environment.

7. Consequences of Violations

  • Any employee who violates this policy will be subject to disciplinary measures, which may include suspension or dismissal, in addition to possible legal sanctions.
  • The company will adopt stringent measures to ensure that all partners, suppliers, and third parties are aware of and comply with our anti-corruption policy.

8. Policy Review This policy will be reviewed annually, or whenever necessary, to ensure its effectiveness and compliance with best practices in the sector.

PUBLICUS, Lda is committed to promoting a culture of ethics and transparency and expects all employees to share this commitment. Together, we can build an ethical and responsible work environment, fundamental to our success and reputation.